Terms and Conditions — r789com Pakistan Online Gaming Platform

Throughout these Terms and Conditions, the following terms have the meanings set out below. Understanding these definitions will help you read and interpret all other sections correctly.

• "r789com" refers to the online gaming platform operating at https://r789com.app, including all games, betting markets, promotions, and support services offered through that domain.
• "Player" / "You" refers to any individual who has registered an account at r789com or who accesses any part of the platform.
• "Account" refers to the personal r789com account created upon successful registration, associated with your verified Pakistani mobile number.
• "Balance" refers to the total PKR amount held in your r789com account at any time, including both real-money funds and any active bonus funds separately tracked.
• "Bonus Funds" refers to PKR amounts credited by r789com as part of a promotional offer. Bonus funds are subject to wagering requirements and are tracked separately from your real-money balance.
• "Wagering Requirement" refers to the number of times a bonus amount must be played through across eligible games before the resulting winnings can be withdrawn from your r789com account.
• "PKR" refers to Pakistani Rupees, the sole currency of operation at r789com for all transactions, balances, bets, and prizes.
• "KYC" (Know Your Customer) refers to the identity and address verification process that r789com may require before processing withdrawal requests above specified thresholds.
• "RNG" (Random Number Generator) refers to the certified software system used by r789com to determine outcomes in all non-live game categories.

To use any paid feature at r789com — including depositing funds, placing bets, or withdrawing winnings — you must hold a registered and verified account. Registration at r789com is free and open to Pakistani residents who meet the eligibility criteria in Section 3.

When registering at r789com, you agree to provide accurate, current, and complete information including your real full name, a valid Pakistani mobile number, and a secure password. You are responsible for maintaining the accuracy of your account information. If any of your details change after registration, you must update them promptly through the r789com account settings.

r789com reserves the right to verify account information at any stage, including at the point of any withdrawal request. Failure to provide verification documents when requested will result in withdrawal processing being suspended until verification is complete.

You are solely responsible for all activity that occurs under your r789com account. Do not share your login credentials with any other person. If you suspect unauthorised access to your account, contact r789com support immediately via live chat or email.

r789com is strictly an adults-only platform. You must be at least 18 years of age to register an account or use any feature of the platform. By completing the registration process at r789com, you confirm that you are 18 years of age or older.

r789com may request proof of age documentation at any point. Acceptable documents include a valid Pakistani CNIC (Computerised National Identity Card) or Passport. r789com will handle submitted documents in accordance with the Privacy Policy.

r789com strongly encourages parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. The r789com self-exclusion tool described in Section 10 can also be used to block access from a specific device or account if parental access controls are not sufficient.

All financial transactions at r789com are conducted in Pakistani Rupees (PKR). r789com does not accept deposits in foreign currencies. The following payment methods are accepted for PKR deposits:

• JazzCash (mobile wallet)
• Easypaisa (mobile wallet)
• NayaPay (digital wallet)
• SadaPay (digital wallet)
• Bank IBFT (interbank fund transfer from any Pakistani bank)
• Visa and Mastercard debit/credit cards issued by Pakistani banks

The minimum single deposit at r789com is Rs 500. There is no fixed maximum deposit limit, though r789com's payment processors may apply their own transaction caps. If a transaction cap prevents a single large deposit, you may split the amount across multiple transactions.

r789com does not charge a platform fee on standard PKR deposits. Some payment providers may apply their own transaction fees — r789com is not responsible for third-party charges applied by your bank or mobile wallet provider.

All deposit funds must originate from a payment account that is registered in your own name. r789com does not accept deposits from payment accounts belonging to third parties. If a deposit is received from a third-party account, r789com reserves the right to reverse the deposit and suspend the account pending investigation.

Withdrawals from your r789com account are processed to the same payment method used for your most recent deposit, or another verified payment method registered in your name. This requirement exists to prevent money laundering and to protect the integrity of the platform.

The minimum withdrawal amount at r789com is Rs 500. There is no upper limit on withdrawal amounts for fully verified accounts, subject to reasonable daily processing caps that r789com may apply at its discretion to maintain operational security.

r789com aims to process all withdrawal requests to JazzCash and Easypaisa within 5 to 15 minutes of approval. Bank IBFT withdrawals are typically processed within a few hours. These timelines apply to standard requests from verified accounts with no pending review flags.

r789com does not charge a platform fee on withdrawal requests. You may be subject to fees charged by your bank or mobile wallet provider on the receiving end — these are outside r789com's control.

Withdrawals of bonus-derived winnings are subject to the wagering requirements described in Section 6. Real-money funds deposited directly by you and not subject to any active bonus hold can be withdrawn at any time without restriction, subject to the minimum withdrawal amount and verification requirements above.

r789com offers a range of promotional bonuses to new and existing players. All bonuses are subject to the general terms in this section as well as any specific terms stated in the individual promotion. In case of any conflict, the specific promotion terms take precedence.

6.1 Welcome Bonus

New players at r789com who make a qualifying first deposit receive a 100% match bonus up to Rs 20,000. To qualify, the deposit must be a minimum of Rs 500. The welcome bonus is available once per verified account and cannot be claimed multiple times.

6.2 Wagering Requirements

The standard wagering requirement for all r789com bonuses is 5× (five times) the bonus amount, unless a specific promotion states otherwise. This means that if you receive a Rs 10,000 bonus at r789com, you must place a total of Rs 50,000 in eligible bets before any winnings derived from that bonus can be requested for withdrawal.

• Wagering must be completed within 30 days of the bonus being credited to your r789com account.
• All r789com game categories are eligible for bonus wagering unless a specific promotion explicitly excludes a game type.
• Bets on void, cancelled, or drawn markets do not count toward wagering requirements.
• r789com reserves the right to cap winnings derived from free spins at Rs 10,000 per free spins promotion unless stated otherwise.

6.3 Bonus Abuse

All games available at r789com — including card games, Ludo, jackpot slots, and RNG table games — use independently certified Random Number Generators that produce statistically fair outcomes. RNG certifications are conducted by recognised third-party testing organisations and are renewed regularly. Live dealer games at r789com use real human dealers operating physical equipment in front of multiple cameras, eliminating the possibility of digital manipulation of results.

Specific rules for each game at r789com are displayed within the game interface before play begins. By placing a bet or entering a game room at r789com, you confirm that you understand and accept the rules of that specific game. r789com's decision on any disputed game outcome is final once the relevant game log has been reviewed by the platform's compliance team.

If a technical fault or error occurs during a game at r789com that materially affects the outcome — such as a server disconnect mid-hand or a display error in a slot game — r789com will review the game log and either void the affected bet and return stakes, or recredit the correct winnings if the outcome was determinable from the log. r789com will not honour claims of winnings that cannot be substantiated by the server-side game log.

Published RTP figures for slot games at r789com reflect certified theoretical return percentages calculated over millions of spins. RTP is a long-run statistical average and does not guarantee any specific result in any individual session or spin.

The following conduct is strictly prohibited at r789com. Engaging in any of the behaviours listed below will result in immediate account suspension, permanent forfeiture of all balances, and may be reported to relevant authorities where applicable:

• Collusion: Any coordinated effort between two or more players at r789com to gain an unfair advantage — including sharing hand or game information in real time, deliberately losing to transfer funds, or any other form of cooperation not permitted by the game rules.
• Use of bots or automation: Connecting any automated script, bot, macro, or third-party software to r789com's platform to place bets, make decisions, or interact with games without genuine human participation.
• Fraudulent chargebacks: Disputing legitimate transactions with your bank or payment provider after receiving the corresponding balance at r789com. r789com will suspend accounts subject to fraudulent chargebacks and pursue recovery of funds through all available legal channels.
• Multiple accounts: Operating more than one r789com account as described in Section 2.
• Use of VPN or proxy to circumvent restrictions: Accessing r789com using a VPN, proxy, or any other method of obscuring your actual location in order to bypass geographic or account-level restrictions.
• Money laundering: Using r789com's platform for the purpose of processing or concealing funds derived from illegal activity. r789com cooperates fully with law enforcement and regulatory bodies in any investigation of suspected money laundering activity.
• Providing false registration information: Supplying false names, dates of birth, mobile numbers, or identity documents during registration or KYC verification.

r789com reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision in these Terms and Conditions
• Suspected or confirmed prohibited conduct as described in Section 8
• Failure to provide requested KYC documentation within 14 days of the request
• A player requests account closure through the responsible gaming tools
• r789com determines in good faith that continued operation of the account presents a financial, legal, or reputational risk to the platform

Where an account is suspended due to a breach or investigation, r789com will retain any funds held in the account pending the outcome of the investigation. If the investigation concludes without finding a breach, funds will be released. If a breach is confirmed, r789com reserves the right to forfeit all or part of the balance depending on the nature and severity of the breach.

If you wish to close your r789com account voluntarily, you may do so at any time by contacting support. Any verified real-money balance will be returned to your registered payment method. Active bonuses and bonus-derived funds will be forfeited on voluntary closure if wagering requirements have not been met.

r789com takes its obligations toward player wellbeing seriously. The platform provides the following tools to all registered players, available free of charge through the account settings:

• Deposit limits: Set a daily, weekly, or monthly maximum deposit amount. Limits take effect immediately when reduced, and any request to increase a limit requires a 24-hour cooling period before activation.
• Bet size limits: Set a maximum single bet or spin amount to control the pace of your spending at r789com.
• Session time reminders: Receive notifications after a specified number of hours in a single gaming session.
• Cool-off periods: Take a break from r789com for a defined period — 24 hours, 7 days, 30 days, or 90 days. During a cool-off, your account remains open but you cannot deposit, bet, or access games.
• Self-exclusion: Permanently exclude yourself from r789com. This is an irreversible action for a minimum of 12 months. Self-excluded players cannot register new accounts at r789com.

r789com collects and processes personal data that is necessary to operate your account, process transactions, verify your identity, and maintain the security of the platform. This includes your name, mobile number, payment details, and transaction history.

r789com does not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with payment processors and identity verification providers as necessary to operate core platform functions, and with law enforcement authorities when required by applicable law.

The full details of how r789com collects, uses, stores, and protects your personal data are set out in the Privacy Policy, which forms part of these Terms and Conditions. By registering at r789com, you acknowledge that you have read the Privacy Policy and consent to the data practices described therein.

r789com provides the platform on an "as is" basis. While r789com makes every reasonable effort to maintain platform availability, game integrity, and security, r789com does not guarantee uninterrupted access or freedom from technical errors at all times.

To the maximum extent permitted by applicable law, r789com's total liability to any player for any claim arising from the use of the platform — including financial losses, loss of data, or any other damages — is limited to the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

r789com is not liable for:

• Losses resulting from a player's own errors in placing bets or operating account features
• Losses resulting from technical faults caused by the player's own device or internet connection
• Losses resulting from a player's failure to use available responsible gaming tools
• Indirect, consequential, or punitive damages of any kind

r789com reserves the right to amend these Terms and Conditions at any time. When material changes are made, r789com will notify registered players via the email address or mobile number associated with their account, or through a prominent notice on the platform, at least 7 days before the changes take effect.

Continued use of r789com after the effective date of any amendment constitutes your acceptance of the updated Terms and Conditions. If you do not accept the revised terms, you must close your account before the effective date. The process for account closure is described in Section 9.

r789com recommends that you review these Terms and Conditions periodically. The "last updated" date at the top of this page is updated whenever any change is made to the content.

These Terms and Conditions and your use of r789com are governed by the principles of the jurisdiction under which r789com operates. Any disputes arising from your use of r789com that cannot be resolved through the platform's standard complaints process will be subject to binding arbitration in accordance with recognised international arbitration rules before any court proceedings are pursued.

If any provision of these Terms and Conditions is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or removed if modification is not possible, without affecting the validity or enforceability of the remaining provisions.

If you have any questions about these Terms and Conditions, or if you believe an error has been made in the application of these terms to your r789com account, please contact our support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the r789com platform after logging in to your account.
• Email: support@r789com.app — responses are typically provided within 4 to 8 hours for standard queries.

For responsible gaming concerns specifically, please also refer to the dedicated Responsible Gaming page which contains additional contact resources and self-help guidance available to players in Pakistan.